Privacy Policy
You may find during your time on our store that “we”, “us” and “our” are used and that these represent AWISE as a company. This Privacy Policy describes how we collect, use and disclose your Personal Information when you use or make a purchase from our store.
Contact
If after reading this Privacy Policy you have any questions, or wish to make a complaint, please contact us at awiseclothing@gmail.com
Our Webstore Provider
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
- Information about your browser, network and device
- Web pages you visited prior to coming to this website
- Web pages you view while on this website
- Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
Collecting Personal Information
When you visit our site, we collect certain information about your device, how you interact with our site, and information useful to process your purchases. We may also collect further information, submitted by you, if you require customer support. Below, we refer to any information about an identifiable person as “Personal Information”. The list below provides information of what information we collect and why.
Device Information:
- Purpose of collection: to load and run the website for you, and to provide us with analytics on website usage for optimisation.
- How we collect: Collected automatically when you visit our website via: cookies, log files, web beacons, tags, or pixels.
- Shared for business purposes: shared with our website provider Squarespace
- Personal information collected: IP address, sites and products viewed, version of web browser, time zone, cookie information, search terms and how you interact with our site.
Order Information:
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- How we collect: information is provided by you
- Shared for business purposes: shared with our website provider Squarespace and with our courier Royal Mail
- Personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer Support Information:
- Purpose of collection: to provide customer support
- How we collect: information is provided by you
- Shared for business purposes: if support is required regarding shipping, we may share information with our courier Royal Mail
- Personal information collected: name and email address in our form that you submit. Depending on support required, information should not differ much from “Order information” as mentioned above.
Fulfilling Our Contractual Duties
Information we collect allows us to fulfil our contractual duties.
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
- Billing and shipping address
- Details relating to your purchase (for example, your shirt size)
- Email address
- Name
- Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.
This information may include your:
- Billing and shipping address(es)
- Details about your orders (for example, your shirt size)
- Email address
- Name
- Phone number
We share this information with Squarespace, our website hosting provider, so they can provide website services to us.
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
- You’ve created a customer account
- Your customer account password has been reset or updated
- You’ve made a purchase
- Your order has shipped
It’s not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
Information for Analytics
This website collects personal data to power our site analytics, including:
- Information about your browser, network, and device
- Web pages you visited prior to coming to this website
- Your IP address
This information may also include details about your use of this website, including:
- Clicks
- Internal links
- Pages visited
- Scrolling
- Searches
- Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Requesting Your Data
You have the right to request to view the data we hold about you as well as to have it deleted. Please contact us at awiseclothing@gmail.com to enquire about this.
Last Updated: March 2025